Privacy Policy

1. About this policy

This Privacy Policy explains how JM Sites, operated by Jessica Manning, collects, uses, stores and discloses personal information. JM Sites aims to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

In this policy, “JM Sites”, “I”, “me” and “my” refer to Jessica Manning trading as JM Sites. “You” refers to a website visitor, prospective client, client or other person who communicates with JM Sites.

2. Information collected

Depending on how you interact with JM Sites, information collected may include:

• Your name, email address, phone number and business name
• Information you provide about your website, project, goals, budget or support needs
• Messages, emails, meeting details and other correspondence
• Information needed to prepare quotes, agreements, invoices or provide services
• Technical and usage information such as browser type, device type, pages viewed, referring page, approximate location, IP address and interaction data
• Your cookie and tracking consent choices

Please do not send sensitive personal information unless it is genuinely necessary and has been specifically requested.

3. How information is collected

Information may be collected when you:

• Submit a website enquiry form
• Email, call, text or message JM Sites
• Book a meeting through Calendly
• Engage JM Sites to provide a service
• Visit or interact with this website
• Accept optional cookies or change your cookie preferences

Some technical information is collected automatically by the website, hosting platform and analytics tools, subject to your consent choices where required.

4. How information is used

JM Sites may use information to:

• Respond to enquiries and communicate with you
• Understand your goals and recommend suitable services
• Prepare proposals, quotes, agreements and invoices
• Deliver, support and improve websites and digital services
• Operate, secure, troubleshoot and improve this website
• Measure website performance and understand visitor behaviour
• Meet legal, accounting and record-keeping obligations
• Protect JM Sites, clients and website visitors from misuse or security threats

JM Sites does not sell personal information. Marketing communications will only be sent where permitted, and you may unsubscribe at any time.

5. Website tools and service providers

JM Sites uses or may use the following providers to operate the website, respond to enquiries and understand website performance. A tool listed here may not be active at all times.

6. Cookies and consent choices

This website may use necessary cookies to provide core functions and optional cookies for analytics, functionality or advertising. Where the cookie banner is displayed, optional tracking is managed according to the choices you make.

You can accept, decline or manage optional cookie categories through the banner. You can review your choice later by selecting Cookie Settings in the footer. A necessary cookie may be used to remember your consent preference.

7. Disclosure of information

Personal information may be disclosed to trusted service providers where reasonably necessary to operate JM Sites and provide services. These may include website hosting, analytics, CRM, form, scheduling, communication, payment, accounting, cloud storage and professional service providers.

Information may also be disclosed where required or authorised by law, or where reasonably necessary to protect legal rights, safety or security.

8. Overseas processing

Some service providers used by JM Sites operate or store data outside Australia, including in the United States and other locations where their systems, subprocessors or data centres operate. As a result, information may be processed outside Australia. Provider locations and subprocessors can change over time.

9. Retention

JM Sites keeps personal information only for as long as reasonably needed for the purpose it was collected, to maintain appropriate business records, resolve disputes and meet legal, tax, accounting or contractual obligations. Retention periods vary depending on the type of information and the service provider involved.

When information is no longer required, reasonable steps are taken to delete, de-identify or securely dispose of it, subject to backups and legal retention requirements.

10. Security

JM Sites takes reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Access, correction and your choices

You may ask to access or correct personal information held about you. You may also ask a question about how your information is handled, withdraw consent to optional processing, unsubscribe from marketing or request deletion where appropriate and legally possible.

To make a request, email jess.manning.dev@gmail.com. JM Sites may need to verify your identity before completing a request.

12. Privacy complaints

If you have a privacy concern, please contact JM Sites using the details below and include enough information to understand the issue. The concern will be reviewed and a response provided within a reasonable time.

If you are not satisfied with the response and Australian privacy law applies, you may contact the Office of the Australian Information Commissioner .

13. External links

This website contains links to third-party websites and services. JM Sites is not responsible for their privacy practices or content. Review the privacy policy of any external service you choose to use.

14. Children’s privacy

JM Sites services are intended for businesses and adults and are not directed to children. If you believe a child has provided personal information without appropriate consent, please get in touch so it can be reviewed and removed where appropriate.

15. Changes to this policy

This policy may be updated when JM Sites changes its services, website tools or legal obligations. The current version will be published on this page with an updated date.